Privacy Policy
Welcome to White Collar Moving & Storage (“we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (“Website”) and engage with our services. This policy complies with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
- Information We Collect
1.1 Personal Information
We may collect the following personal information from you:
- Contact Information: Name, email address, phone number, and mailing address.
- Service Information: Details about your moving or storage requirements, including inventory lists and locations.
- Payment Information: Billing details, including credit card information (processed securely).
1.2 Non-Personal Information
We may also collect non-identifiable information, such as:
- Browser type and version.
- IP address and geographic location.
- Pages visited and time spent on our Website.
- Cookies and tracking technologies to enhance your experience.
- How We Use Your Information
We collect and use your information for the following purposes:
- To provide and manage our moving and storage services.
- To communicate with you about inquiries, bookings, and updates.
- To process payments and issue invoices.
- To improve our Website and customer experience.
- To comply with legal and regulatory obligations.
- Consent
By providing us with your personal information, you consent to its collection, use, and disclosure as outlined in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions. To withdraw consent, please contact us at [Insert Contact Information].
- Disclosure of Information
We do not sell, rent, or trade your personal information. We may share your information with third parties under the following circumstances:
- Service Providers: Third-party vendors who assist us in delivering our services (e.g., payment processors, IT support).
- Legal Obligations: To comply with legal, regulatory, or governmental requests.
- Business Transactions: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business assets.
- Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
- Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.
- Your Rights
Under Canadian privacy laws, you have the right to:
- Access your personal information and request corrections if needed.
- Withdraw consent to the use of your information.
- Lodge a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated.
- Cookies and Tracking Technologies
Our Website uses cookies to improve functionality and user experience. By using our Website, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.
- Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
- Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Effective Date.” We encourage you to review this policy periodically.
- Contact Us
For questions or concerns about this Privacy Policy or our data handling practices, please contact us:
White Collar Moving & Storage Ltd.
Email: [email protected]
Phone: 780-832-5972
By using our Website and services, you acknowledge that you have read and understood this Privacy Policy.